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Welcome to FLUSH. By accessing or using our website, booking our services, or engaging with us in any way, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree, you should not use our website or services.

1. Definitions

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• “We”, “Us”, “Our” refers to FLUSH, the plumbing and heating service provider.

• “You”, “Your” refers to the customer, client, or website visitor.

• “Services” means all plumbing, heating, and related works carried out by FLUSH.

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2. Use of Website

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• The content of this website is for general information only.

• We may update or change the website and its content without notice.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

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3. Estimates & Quotes

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• Any estimates provided (verbally or in writing) are valid for 30 days unless otherwise stated.

• All estimates are subject to survey and may change if unforeseen issues arise.

• Acceptance of a quote constitutes agreement to these Terms & Conditions.

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4. Bookings & Cancellations

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• Appointments are subject to availability.

• Cancellations must be made at least 24 hours in advance; otherwise, a call-out charge may apply.

• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.

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5. Payment

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• Payment is due upon completion of works unless otherwise agreed in writing.

• We accept [list payment methods, e.g., cash, card, bank transfer].

• Late payments may incur interest and/or additional charges.

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6. Workmanship & Warranty

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• We guarantee most workmanship for 12 months from completion, unless otherwise stated.

• Manufacturer warranties on parts and materials apply where provided.

• The guarantee does not cover: misuse, neglect, normal wear and tear, or work altered by a third party.

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7. Liability

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• We will carry out work with reasonable care and skill.

• We are not liable for delays or failures caused by factors beyond our reasonable control.

• We are not liable for indirect, incidental, or consequential loss.

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8. Intellectual Property

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• All content on this website (text, images, branding, designs) remains the property of FLUSH unless otherwise stated.

• You may not reproduce, distribute, or exploit content without prior written consent.

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9. Changes to Terms

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• We may update these Terms & Conditions at any time by posting a revised version on our website.

• Continued use of our website or services after such changes constitutes acceptance of the revised terms.

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10. Governing Law

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• These Terms & Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].

• Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

⚠️ Disclaimer: These Terms & Conditions are provided as a general framework and do not constitute legal advice. Please seek independent legal counsel to ensure compliance with local laws and regulations.